Last updated: September 2026. This policy is a starting draft prepared for Infinit Synergy Ltd. and has not been reviewed by a lawyer. Please have it reviewed for compliance with Alberta's Personal Information Protection Act (PIPA) and the federal PIPEDA before relying on it as your published policy.

Who We Are

Infinit Synergy Ltd. ("we," "us," "our") is an IT security, support, and consulting company based in Edmonton, Alberta, Canada. This policy explains how we collect, use, and protect information you provide to us through isprotects.com.

Information We Collect

When you submit our contact form, we collect the information you provide: your name, email address, phone number, subject, and message. We do not use cookies, analytics, or tracking scripts on this website beyond what is required to load fonts and display the page.

How We Use Your Information

We use the information you submit solely to respond to your inquiry, discuss your IT or security needs, and, if you become a client, to deliver the services we agree on. We do not sell, rent, or share your information with third parties for marketing purposes.

How We Protect Your Information

Contact form submissions are sent directly to our business email and are not stored in a public database. As a cybersecurity company, we take reasonable technical and administrative precautions to protect information in our care, consistent with industry practice for a business of our size.

Data Retention

We retain inquiry and client information only as long as needed to respond to your request, provide contracted services, or meet legal and accounting obligations, after which it is securely deleted.

Your Rights

Under Alberta's PIPA and the federal PIPEDA, you have the right to ask what personal information we hold about you, request corrections, and withdraw consent for us to use it (subject to legal or contractual restrictions). To make a request, contact us using the details below.

Third-Party Links

Our Consulting page links to third-party platforms (for example, Google Workspace and Microsoft 365). Those sites have their own privacy policies, and we encourage you to review them independently — we are not responsible for their practices.

Changes to This Policy

We may update this policy from time to time. The "last updated" date above reflects the most recent revision.

Contact Us

Questions about this policy or your information can be sent to info@isprotects.com.